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Hello, Please let me know how to fix Avast antivirus not updating problem. I am facing some issues while updating Avast antivirus in windows 10. Help me.
Level 1139 Point Active 2 days ago
Are you encountering Avast antivirus not updating problem? If yes, then take a good look at this guide below to fix your problem. This issue can occur because of incompatible software.
Moreover, this problem can arise because of the wrong installation of the Avast antivirus software. Below-mentioned is the solutions that you can apply to fix your problem.
Step 1: The first thing that you need to do is to update the Avast software manually and then click on the tab of the update.
Step 2: See if there are any pending updates and then install them. In case you see that there are no updates available, then pair the software once again.
Step 3: Open the Start menu and then select the option of Clean My PC given under programs and features.
Step 4: Out of the list of options displayed before you, choose the option of Avast and then select Change/uninstall.
Step 5: Select the tab of change on the "change or uninstall a program" option. Now, click on the option of repair.
Step 6: Wait for some time till Avast makes the needed changes for repairing the client software.
Step 7: In case the problem is still existing, then uninstall the antivirus program from your system.
Step 8: Launch the Run dialog box on your PC and then enter "misconfig" in the command prompt. Now, press enter.
Step 9: Now, go to the boot tab and then navigate to boot options and then select the option of Safe Boot Box.
Step 10: Click on Apply and then click on Ok. After that, restart your PC. Now, the PC is in safe mode. After that, you can uninstall the Avast software.
If the Avast antivirus is not updating, then you need to update it every day to make it function in a proper way. There is a chance that an unknown error may show up at the time of updating Avast. A firewall running or wrong DNS settings can also lead to this problem.
Mentioned below are the steps that you need to carry out in order to fix the Avast antivirus not updating problem.
Step 1: Press Windows and R keys together at the same time to launch the command prompt.
Step 2: Enter ncpa.cpl in the command box and then select Ok. Now, the window of internet connection settings will open up.
Step 3: Go to the icon of the network adapter and then double click on it.
Step 4: Select the option of properties and then select the General tab.
Step 5: Set the server of DNS to 22.214.171.124 and the alternate DNS to 126.96.36.199. After that, you can use the Google DNS address.
Step 6: Select Ok and then close the dialog box. Now, see if you can update the antivirus or not.
Step 7: If the issue still exists, then perform the steps to reset Internet Explorer even if you aren't using it.
Step 8: Open your Internet Explorer and select Settings which is given at the upper right corner of the screen.
Step 9: Select Internet options. Now, go to the Advanced tab and then click on the option of Reset Internet Explorer. After that, click on Reset.
Step 10: In case you have not saved any important data on your Internet Explorer, then check the box of Delete Personal Settings.
Step 11: Select Reset to confirm. When the process gets over, try to update Avast.