How to Fix Bigpond Email Not Working on iphone?

Please let me know that how to fix Bigpond email not Working on iPhone. I am facing some issues while using this email. Help me.

  0 2 weeks ago 2 Ans 6898 Views Email Help
Open Answer 12 December 2022

Fix Bigpond Email Not Working on iPhone:

Bigpond is a popular email service of Telstra communications. Like every other email service, users encounter Telstra email not working issues. You can encounter this problem on web browsers, Android devices, and iPhones.

Here in this post, we are going to discuss how to fix Bigpond email not working issues on an iPhone. There are multiple ways to fix the Bigpond email not working issue on iPhone. So, let's discuss them one by one. 

1) Ensure That You Have a Stable Internet Connection

You may face the Bigpond email not working issue because of an unstable internet connection. Therefore, you need to make sure that your internet is working properly. You can also try enabling airplane mode and then disabling it to fix potential network outage issues. 

2) Reset Network Settings

Another way to resolve the Bigpond email not working issue is to reset the network settings of your iPhone.

Below are the easy steps that you need to carry out in order to reset network settings on your iPhone. 

Step 1: Launch Settings on your iOS smartphone. 

Step 2: Now, select the option of "General Settings". 

Step 3: After that, scroll down to choose the "Reset" option

Step 4: Then, select the Network Reset option for changing the network settings on your iOS smartphone. 

3) Reconfigure Bigpond Email Account

If the above-mentioned two solutions did not help you fix your problem, then try re-configuring the Bigpond email account on your iPhone. In this process, you need to remove and then re-add the Bigpond email on your iPhone mail app.

So, let's discuss the step-by-step process of removing and re-adding your Bigpond email account. 

Step 1: First of all, open the Settings menu of your iPhone and then go to the section of "Passwords and Accounts" or go to the Mail section. 

Step 2: There, you will see a complete list of accounts. After that, select Bigpond email account. 

Step 3: Now, select the option of Delete account and then tap on the "Delete from my iPhone" for deleting your Bigpond email account. 

Step 4: After that, go to Mail or "Passwords &Accounts" section. Now, go to Accounts and then select the "Add account" option. 

Step 5: A list of email providers will open up before you. From there, choose others. 

Step 6: Then, select "Add Mail Account" and then type the user information of your Bigpond email account. You need to enter your full name, e-mail ID, password, and description. 

Step 7: After that, click on the Next button and then type Bigpond email server settings for iPhone. 

4) Delete the Caches and Cookies of Offload Apps

Not receiving Bigpond emails on iPhone issues can also occur on your iPhone because of the cache and cookies present on your device. Therefore, it is important for you to clear this data from your device from time to time.

Accumulation of cached data reduces the storage space of your device, which further leads to Bigpond email not working on the iPhone issue. 


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Open Answer 12 October 2023

If you are experiencing the 'Bigpond Emails not functioning' issue, read our guide to learn about the reasons and how to resolve the 'Bigpond Emails not working' issue.

Emails from Bigpond are Not Working, commonly known as Telstra Mail, allows users to connect to their email accounts using IMAP (Internet Message Access Protocol). IMAP allows you to access your emails from a variety of devices, including mobile phones, tablets, and desktop email applications.

You may synchronize your email messages, folders, and other data across many devices by configuring your email client or device to use the IMAP settings given by This enables you to see, handle, and organize your emails in a consistent manner across many platforms.

Reasons For Bigpond Email Not Working

Server problems can arise for a variety of reasons, such as maintenance, technological faults, or heavy traffic. These problems might cause trouble accessing emails, sluggish effectiveness, or even full email service outages. Service providers often work hard to repair server issues as soon as feasible in order to minimize the impact on users.

BigPond Email is presently under maintenance, which indicates that it is receiving planned upgrades, enhancements, or technical work to improve its efficiency as well as capabilities. Certain BigPond Email capabilities may be temporarily unavailable or reduced during maintenance periods.

Service providers routinely do maintenance to maintain the smooth running of their systems and to resolve any underlying issues. This upkeep might include server upgrades, software updates, security upgrades, or infrastructure improvements.

Issues with your internet connection may limit your ability to access BigPond Email.  A robust and consistent internet connection is required for email communication and access to online platforms. Check to see if your modem or router is properly connected and turned on. Check that all wires are firmly plugged in and that no loose connections exist.

How Do I Fix Bigpond Emails That Aren't Working?

If you are having problems with your BigPond Email service, follow these steps to troubleshoot and address the issue:

Check the BigPond Email Server Status

It is recommended that you check the BigPond Email server's current condition. Service interruptions or server outages can occasionally create email-related issues. This information may be found by searching online or visiting the BigPond website.

Clear the BigPond Email Cache

Clearing the cache of your Android or iPhone device's BigPond Email application will frequently alleviate difficulties. To do so, head to your device's settings, go to the Apps section, locate BigPond Email, and pick the option to delete the cache.

Get the Most Recent BigPond Email Version

If cleaning the cache does not resolve the issue, you may be running an older version of the BigPond Email program. Check the app store on your smartphone for any available updates and install the most recent version of BigPond Email.

Repair the Internet Connection

In rare cases, poor internet access might result in technical difficulties with your email service. Check to see if your device is linked to a steady and dependable internet connection. If feasible, try changing networks or rebooting your router.

Reboot the Device

If the above methods do not address the problem, restart your device. Restarting the computer can frequently resolve small bugs and program conflicts that are interfering with the functionality of the BigPond Email application.

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