How to Fix Netflix Error M7121-1331?

Are you encountering Netflix error code M7121-1331 on your PC? If yes, then that means there is some kind f problem with your browser. To resolve this issue carry out the troubleshooting steps mentioned below.

1) Please Ensure that Your Browser Version is Supported

Please make sure that the browser you are using supports Netflix system requirements. In case it is not supported, then update it to the latest version. Alternatively, you can use the browser that supports HTML5. In case your browser version is supported, then try turning off Chrome extensions.

2) Try Turning Off Chrome Extensions

If you are using the Chrome browser, then disable the add-ons. This will help you get rid of Netflix error M7121-1331. Below are the steps that you need to follow in order to turn off Chrome extensions.

First of all, go to the address bar and then enter chrome://extensions.
Disable the extensions that are enabled.
Now, try to open Netflix again.
In this method to fix the Netflix error code, turn on the extensions to determine the extension that is not letting Netflix work properly.

3) Reinstall Google Chrome

If none of the above-mentioned solutions are helping you out with your problem, then try to fix your problem by reinstalling Google Chrome.

In order to uninstall the Chrome browser, close all Chrome windows.
Now, go to the Start menu and then select Settings.
Go to Apps and then go to the heading of "Apps and Features". Now, search for Google Chrome and select it.
Now, select Uninstall and then confirm uninstallation by clicking on uninstall.
After that, reinstall Google Chrome and then try Netflix once again.

So, these are the steps that you need to follow to fix Netflix error code M7121-1331.

FAQ for Netflix Error M7121-1331

Q.1 What causes Netflix error M7121-1331 and how do I fix it in Chrome? Ans Netflix error M7121-1331 means your browser is having trouble with the Widevine Content Decryption Module which Netflix needs to play protected video content. This happens most often in Google Chrome. To fix it, type chrome://components in the address bar, find Widevine Content Decryption Module and click Check for Update. If the update fails, try clearing your browser cache and cookies, then disable all browser extensions especially ad blockers and VPN extensions. Restart Chrome and try Netflix again. If it still does not work, try resetting Chrome to default settings or switch to a different browser like Firefox or Edge which handle the DRM module differently.