How to Fix Skype Audio Not Working on Windows 10?

Hello Everyone, Please let me know how to fix skype audio Not working on windows 10? I tried many times but failed. So Can anyone have any idea? Help me.

Noel Daria 1   Ans 5 months ago
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Skype Audio Not Working on Windows 10

Nowadays users are facing this problem of Skype audio not working during Skype calls. In this article I will provide you the solution to fix Skype Audio Not Work­ing on Win­dows 10.

Most of the time Skype Audio problems as reported by users such as low or lack of incoming sound at the time of Skype calls,headphones not working, sound breaking and all Audio functions not working throughout Skype call.

The solutions as provided below should help you to fix Skype Audio Not Work­ing on Win­dows 10.

1.Check Audio Settings

Microsoft has added a nifty option in the app to check the audio and video of Skype. From the Skype app, you can tap on the three-dot button at the top and open the settings menu.

Go to the Settings menu, open the audio & video section and switch on automatically adjust microphone settings. Keep the speakers' volume at a high bar. You can also test audio using the mentioned option. Skype provides you with a free test call too. If you are still having problems with the test audio, then let’s move to the following options to fix them.

2.Restart Windows Audio Service

Microsoft allows you to restart Windows audio service. If there is a problem with the Windows audio service, then probably that Skype audio calls might get affected by the Windows issue. The good news is, there is an easy fix for it. 

Follow the instructions below to restart the Windows audio service.

Step 1: Right-click on the Windows button at the bottom bar.

Step 2: Select Run, and it will open the Run dialog box.

Step 3: In the Run command box, type services.msc and click on the OK button

Step 4: It will open the services menu. Now, check for the Windows Audio option in there.

Step 5: Right-click on it and select Start option (If the service is not working) or tap on the Restart or Resume button (If it’s already working).

Step 6: When the process is finished, restart the computer and see if the Skype audio is working or not.

3.Allow Applications to Control Sound

Windows provides third-party apps to control default audio of the system. It’s switched on by default. But, if somehow the option is turned off, it’s time to check it and make sure it’s on. Follow the steps below.

Step 1: Right - Press on the speaker icon in the desktop box.

Step 2: Click on Sounds and go to Recording from the following menu.

Step 3: Double-click on the default Microphone Array.

Step 4: It will open Microphone Array properties. Now, Go to the Advanced menu.

Step 5: In the Exclusive mode, switch-on allows applications to take exclusive control of this device.

Step 6: Select Apply, hit ok. Now take a look if the Skype audio has started working or not.

4.Reinstall Audio Drivers

Skype Audio problems might be because of outdated or corrupted audio drivers on Windows 10. You can uninstall and reinstall them to fix the problem.

Right-press on the Windows button and open device manager. Here, you will find all the crucial drivers for the Windows 10 PC. Go to Sound, Video, and game  controllers and right-click on it.

Uninstall the drivers and restart the computer, and the system will install the drivers again. Just now, you can open Skype to check the audio.

5.Set Correct Default Audio Device

This one is useful for those who are using multiple speakers set up on the Windows PC. You need to change the default audio for the Windows 10 Operating System.

Step 1: Through the desktop bar, right-press on the speakers' icon and go-to sound.

Step 2: From the menu, go to the playback option.

Step 3: Here, you will find the list of third-party speaker accessories currently connected to your Windows PC.

Step 4: Double-click on the relevant option and set it as default.

6.Check Internet Connection Strength

In case, the internet connection is slow at your home, you might face disturbed audio with Skype calls. Skype overthrows the audio experience whenever it identifies the slow internet connection to keep the calls going.

You might want to check the internet speed using services such as or Speedtest. You might want to consider switching to a wired connection for an improved experience.

7.Close Open Tabs and Applications

In some situations, the opened tabs or third-party application can be using the Audio functions on the device. In that case, Skype audio won’t work for you. You should consider closing off the irrelevant tabs in the browser and close the apps on the Windows 10 device.

These are all possible ways to fix Skype Audio Not Work­ing on Win­dows 10.

Morris Ivan 26 July 2021