Question

How to Fix Roku HDCP Error Message or a Purple Screen?

Roku hdcp error message or a purple screen error showing when i am trying to open it. I have no idea about that how to fix it. If you have any suggestion then give us.

Cyrus Neal 1   Ans 4 months ago
Answer - 1
Answer Link

Fix Roku HDCP Error Message or a Purple Screen:

Are you troubled by the "HDCP Detected" error message? If yes, then you have come to the right place to seek a solution to your problem. This guide covers all possible solutions that you can apply to get rid of this error message. Before we move on to the solution, let us first discuss what HDCP is.

What does HDCP mean?

HDCP is a protection standard that the movie and TV industry uses to prevent duplicity of their content. It is also called copy protection. During the early days, it was used to prevent the duplicity of commercial tapes.

The most recent content protection introduced in the market is the High bandwidth digital protection issue. It is used for Roku streaming devices, cable boxes, and Blu-ray players. If you watch 4K HDR on your devices, then the context protection technology that you need to use is HDCP 2.2.

Steps to fix the "HDCP Error Detected" Issue

Mentioned below are the steps that you need to carry out in order to fix the "HDCP error detected" issue.

Step 1: If you want to stream 4K Ultra HD content but the purple screen error comes in the way, then take a good look at the instructions that you need to carry out to set up the Roku player. In case the error message is still popping up, then continue with the next step.

Step 2: Disconnect the HDMI cable from your TV as well as the Roku player.

Step 3: Turn off your TV and then disconnect the power cord.

Step 4: Now, disconnect the power wire from your Roku player.

Step 5: Now, attach one end of the HDMI cable to the TV and the other end to the Roku player. Please make sure that the wire is not loosely connected.

Step 6: Now, reconnect your Roku player and TV to the power source. Now, wait for both the devices to get turned on.

Step 7: Now, try to watch the video again.

Alternate Method to Fix the "HDCP Error Detected" Issue

Carry out the steps given below in order to resolve the "HDCP Error Detected" issue.

  1. Try some other HDMI input on your television set.
  2. Use another HDMI cable. Please ensure that the cable is less than 6 feet. This way you can ensure that the cable that you are using right now is not defective.
  3. In case you are using an AVR or HDMI switch. Try to connect the cable directly to the television set.
  4. Maybe the problem lies in the TV so you can try changing the TV and see if it fixes your problem or not.
  5. In case you are using a computer monitor, then try changing it.
  6. Try to use some other Display Settings on your Roku player. These settings can be found below Settings and then select Display Type.
  7. In case the HDCP Error Detected message is appearing for the first time on the screen after performing the setup process, then you need to make sure that your AVR supports HDCP.

ronald dennis 01 September 2022